Allow order and shipping tracking to build trust with customers
Providing a positive buying experience should be the main goal of any e-commerce. However, when the customer adds the product to the shopping cart and pays for it, the buying experience doesn’t end. Instead, it’s only after payment that users start to feel vulnerable, wondering if your store is reliable and trustworthy, if the product will actually ship, which carrier will ship it, when, and what the steps are. If delivery is delayed or no delivery at all, please follow.
Usability studies show that
97% of customers want to monitor
They buy products online every step of the shipping process.
YITH WooCommerce Order Shipping Tracking allows shipping information (carrier name, delivery date, tracking code, carrier website URL for real-time tracking of orders, etc.) to be inserted into each order and the same data is displayed on the customer account (both) in the order list and order details) and in the email of the order.&
Giving customers a one-click tool to see the entire product delivery process simplifies the entire sales process and helps you
Build trust with them.
and
Reduce customer support workload
。
